Return and Refund Policy
At MJ Stylez, your satisfaction is our priority! We’re committed to delivering top-quality footwear and fashion accessories while ensuring a hassle-free shopping experience. Please review our Return & Refund Policy to shop with confidence.
Order Policy
Cash on Delivery (COD) Orders:
- For Cash on Delivery (COD) orders, customers must pay a delivery charge in advance to confirm the order.
- The remaining amount must be paid to the delivery person upon receiving the product.
Tip: Double-check your delivery details while placing your order to avoid delays!
Easy Return & Exchange Policy
We believe in quality and transparency! To make sure you receive the best, please inspect your order upon delivery.
How to Return a Product?
Found an issue? (Wrong item, damage, defect)
- Inform the delivery person immediately.
- Return the product on the spot if needed.
- Customers must also notify our customer support team with details and proof (e.g. image or video) of the issue for swift assistance.
Want to exchange for a different size or color?
- Exchanges are available only if the requested variant is in stock.
- Customers must return the original product in unused condition with tags and packaging intact.
- Return shipping charges may apply for exchanges.
Important Notes:
- Returns are NOT accepted after the delivery person leaves, unless the issue is reported during inspection.
- Items must be unused, with tags intact, and in original packaging.
Refund Policy
Refunds are processed only in the following cases:
- The product is out of stock, and no exchange option is available.
- A return request was approved, and the item was received in its original condition.
Refund Mode:
Prepaid orders will be refunded to the original payment method or bank transfer within 2-5 business days.
Need Help?
Our customer support team is here for you! Reach out via our official channels for any questions or concerns.
MJ Stylez – Bringing You Style with Confidence!